Frequently asked questions
- What is Locall?
- Why should I use Locall?
- How do I buy minutes?
- How do I make a call with Locall?
- Do I have to be Halebop customer to use Locall?
- Do I have to be connected to the internet to make call?
- Does the one I'm calling, have to be connected to the internet?
- How much does a call cost?
- I can't find the country I want to call to in the app?
- Which countries are available in Locall?
- How do I use the discount code?
- How do I get in contact with the support?
- Wich payment methods are there?
- Where can I find all new deals?
- Can I share my minutes with my friends?
- Does the app work if I have 2 SIM cards on my phone?
- What happens if I change my number?
- How long does my purchased minute-packages last?
Locall is an app for you who live in Sweden and makes a lot of international calls. With Locall, you get the best rates, great voice quality and the possibility to call both landlines and mobile phones.
- Great rates
- High voice quality
- Fixed price (cost control)
- Easy to use
- Earn free minutes by inviting friends!
1. Go to ’Buy minutes’.
2. Select the country you want to call.
3. Choose desired package size.
4. Press ’Buy now’.
5. Choose your payment method.
Open the app and go to Contacts.
Select a contact that you want to call
Or enter a phone number manually.
No! Locall is for everyone and works with all swedish SIM cards.
Locall uses 2-3 kB data to connect your call. No data is used during the call.
No! That’s what’s awesome with Locall. The person you call, can take the call on any mobile phone or landline and doesn’t have to be connected to the internet.
A call costs nothing. After you’ve bought minutes to a country within the app, minutes will be deducted from your account when you make a call.
If the country you want to call to isn’t available in Locall, contact our support, in the app or on the website. We continuously add countries depending on customer demand.
Currently, the following countries are available in Locall:
United Arab Emirates
Open the app and go to:
- Buy Minutes
- Select country and package
- Press Add discount code and enter the code you have.
There are two options to get in touch with us, chat and mail.
To contact us through chat all you have to do is open the app and go to the help section. Here, at the top, you will find “chat with us”. We have support in 3 different languages Swedish, English and Arabic.
In order to email us you can simply sent an email to firstname.lastname@example.org or you can open the app and go to the help section and choose the third option that says Email us.
We have 2 payment methods, Swish and Credit card.
All our deals can be found under the Deals section in the app.
If you invite a friend you will receive 5 free minutes as soon as your friend has downloaded the app, you can earn up to 50 free minutes.
You can also update your profile under the Deals section in order to earn 5 free minutes.
Yes, you can! This is how you do it:
- Open the app.
- Go to Home.
- Press Share minutes with friends.
- Find the contact you want to share minutes with and then press Transfer on the right side of the contact.
- Choose how many minutes you want to share and then press the green box Share minutes.
Yes! But make sure that the number you have registered in Locall is the same number you are using for outgoing calls.
You can only connect one number with Locall. If you change your number, just contact our support and we’ll fix it for you.
You have 6 months to use each minutes package from the time you purchased it.