Frequently asked questions

What is Locall?

Locall is an app for you who live in Sweden and makes a lot of international calls. With Locall, you get the best rates, great voice quality and the possibility to call both landlines and mobile phones.

Why should I use Locall?

  • Great rates
  • High voice quality
  • Fixed price (cost control)
  • Easy to use
  • Earn free minutes by inviting friends!

How do I buy minutes?

1. Go to ’Buy minutes’.

 

2. Select the country you want to call.

 

 

3. Choose desired package size.

 

4. Press ’Buy now’.

 

5. Choose your payment method.

 

How much does a call cost?

A call costs nothing. After you’ve bought minutes to a country within the app, minutes will be deducted from your account when you make a call.

Which countries are available in Locall?

Currently, the following countries are available in Locall:

Afghanistan
Algeria
Bangladesh
Cameroon
Congo-Kinshasa
Egypt
Eritrea
Estonia
Ethiopia
Gambia
Germany
Ghana
India
Iran
Iraq
Israel
Jordan
Kenya
Kuwait
Latvia
Lebanon
Libya
Lithuania
Marocco
Nigeria
Palestinian Territories
Philippines
Pakistan
Qatar
Syria
Sudan
Somalia
Saudi Arabia
Senegal
Tanzania
Turkey
Tunisia
Uganda
United Arab Emirates
Yemen

How do I get in contact with the support?

There are two options to get in touch with us, chat and mail.
To contact us through chat all you have to do is open the app and go to the help section. Here, at the top, you will find “chat with us”. We have support in 3 different languages Swedish, English and Arabic.

In order to email us you can simply sent an email to hello@locall.se or you can open the app and go to the help section and choose the third option that says Email us.

Where can I find all new deals?

All our deals can be found under the Deals section in the app.
If you invite a friend you will receive 5 free minutes as soon as your friend has downloaded the app, you can earn up to 50 free minutes.
You can also update your profile under the Deals section in order to earn 5 free minutes.

Can I share my minutes with my friends?

Yes, you can! This is how you do it:

  • Open the app.
  • Go to Home.
  • Press Share minutes with friends.
  • Find the contact you want to share minutes with and then press Transfer on the right side of the contact.
  • Choose how many minutes you want to share and then press the green box Share minutes.